Zumtobel Group is a lighting group at an international level and also plays a leading role in the sector of creative lighting solutions. The group has 3 internationally brands (Thorn, Zumtobel and Tridonic) and its brands are acdc, Zumtobel Services, and Reiss. The Group offers the customers a wide range of services and products. The company is now looking for a new Head of Sales Operations (m/f) to join its team.
The Head of Sales Operations (m/f) responsibilities are:
Leading and developing sales operations teams for DACH, Eastern Europe, and Benelux; also will be steering the alignment between the sales and Global Logistics/SCM functions with an overall goal to improve the customer OTD performance.
Managing the planning function of regional sales, also responsible for inventory control and risks.
You will be responsible for the regional logistics execution, as well as striving to continuously improve the ‘last mile’ services and processes.
Driving and coordinating the Order to Cash process.
Ensuring highest standards in SAP management, handling compliance and claims with the delivery times.
Supervising sales systems to optimize the performance tools (CRM and E-Commerce etc.), IT infrastructure, third-party providers and sales reporting.
The Head of Sales Operations (m/f) requirements are:
Master degree in technical science or business and a relevant experience in B2B sales preferably in an international or leadership role.
Solid business expertise with commercial competence, also, a good understanding of the customer markets, sales, planning processes and SCM.
Strong IT knowledge, experience with the CRM tools and a deep SAP knowledge with an interest in the E-Commerce and the upcoming trends.
Excellent English language skills and also willing to travel.
Highly committed, enthusiastic, proactive, analytical, and self-reliant with excellent work ethics, and perseverance.
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